Contact Us
We're here to help with your software development needs or answer questions about our products. Feel free to reach out through any of the channels below.
Get in Touch
The quickest way to reach our team is via email:
- Support, Billing & Compliance: support@lyrai.app
Please include the domain (lyrai.app or titian.app) related to your question so we can route it correctly. We typically respond to all inquiries within 24-48 business hours.
Project Inquiries
Interested in our software development services? Please include the following details in your message:
- Brief description of your project
- Timeline expectations
- Budget range (if known)
- Any specific technologies or requirements
For Titian AI customers
- Cancellations: Sign in to Titian AI and open the Billing Management page to turn off renewals. You will retain access until the paid term ends.
- Refund or dispute requests: Email support@lyrai.app within 14 days of the charge with your account email and receipt ID. We follow the published Refund & Cancellation Policy.
- Support: Reach out to support@titian.app or support@lyrai.app—both reach the same Lyrai LLC team.
Mailing & Registered Details
Lyrai LLC is registered in the State of Wyoming, USA (Filings available via the Wyoming Secretary of State). For official correspondence, please contact support@lyrai.app and we will provide the appropriate mailing address for your region.
Areas of Expertise
We most often collaborate on:
- SEO analytics platforms and marketing automation tools
- Digital learning and training solutions
- Custom web and mobile applications
If your project falls outside these areas, feel free to reach out anyway—we're happy to explore how we can help.
Visit Us
Our team primarily works remotely, but we're happy to arrange virtual meetings to discuss your project requirements in detail.
Connect with Us
We're committed to providing prompt and helpful responses to all inquiries. Whether you have a simple question or want to discuss a complex project, we look forward to hearing from you.
For immediate project discussions, you may include your phone number in your email, and we'll arrange a call at a time that works for you.